Terms of service

Water and Wheels. Last updated November 2026.

Mel is an AI assistant that answers calls, texts, and chats for Water and Wheels. By contacting the business you agree to these terms.

Estimates

Any price Mel gives is a ballpark. Anthony confirms the price after seeing the job. Nothing Mel says about HOA or permit rules is legal advice.

Text messages (SMS)

Water and Wheels texts customers who contact it first: when you text (936) 272-9107 or ask for a text during a call. Texts are about your job: answers to your questions, photos you send, ballpark quotes, booking or moving a visit, and visit reminders. Replies come from the business's assistant, Mel, and from Anthony.

• Message frequency varies with your job.
• Message and data rates may apply.
• Reply STOP to opt out at any time; reply START to opt back in.
• Reply HELP for help, or call (936) 272-9107.
• Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with anyone.

Program

Program name: Water and Wheels customer texts. For help, reply HELP or call (936) 272-9107. Privacy policy: https://gethandycall.com/biz/0d9ecc63-8707-4cd2-a4ff-ba9e18762d4b/privacy.

The platform

Mel is provided to Water and Wheels by HandyCall (gethandycall.com), the platform that runs the phone line, texting, and AI on the business's behalf. The platform may review call recordings, transcripts, and text messages to run the service and improve how Mel answers. The platform's own policy is at gethandycall.com/privacy; questions about the platform go to [email protected].