Privacy policy

Last updated November 2026. HandyCall (gethandycall.com) is an AI phone, text, and chat receptionist that local businesses (each a "Business") use to answer their customers. This policy covers the HandyCall platform. Each Business also has its own privacy page, linked from its HandyCall page and from the texts it sends. Questions: [email protected].

If you called or texted a Business

• We keep your phone number, name, the address of the work, what you said about the job, photos you text, and a recording and transcript of the call. Every call starts with a recording notice.
• The Business's AI assistant uses it to answer you, give ballpark estimates the Business confirms in person, and book visits. The Business's owner sees it in the HandyCall app.
• Friendly details you mention are kept so the assistant recognizes you next time. Ask the Business to delete them at any time.
• We text you only about your call or job, and only when you contacted the Business first or asked for a text. Reply STOP to opt out, HELP for help. Message and data rates may apply. No mobile information is shared with third parties or affiliates for marketing or promotional purposes. More in the text message terms.

If you own a Business on HandyCall

We keep your account details, your business's settings and prices, your customers' records, call recordings, texts, and usage for billing. Payments are handled by Stripe; we never see your full card number.

Google Calendar

If a Business owner connects a Google Calendar, the assistant uses it only to check when the owner is free and to add appointments for that owner's customers. Calendar data is not used for anything else, is not sold, and is not shared with third parties.

HandyCall's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Who we share it with

Only the service providers that run the phones, texting, hosting, calendar, payments, and AI (for example Telnyx, Twilio, LiveKit, Anthropic, OpenAI, Google, Stripe, Railway, Supabase), as needed to provide the service. We do not sell it.

Reviewing calls and texts

HandyCall may review call recordings, transcripts, and text messages to run the service (for example to check that a call was answered correctly or that a text went out) and to improve how the assistant answers. Reviews are done by the platform's own staff and systems, never sold or shared for marketing.

Deleting your information

Callers and customers: ask the Business you contacted, by calling or texting its number. Business owners: email [email protected] or use the app.

Contact

HandyCall, gethandycall.com. Email [email protected], or call the help line at (936) 363-0534.