2:14Thursday afternoon
Your phone rings. Mel’s got it.
Mel answers your shop’s calls when you can’t. She takes the job down, books the visit, and puts it on your phone before you’ve wiped your hands.
Or call her yourself: (936) 342-4104. It’s a demo line for a made-up shop.
Free for 14 days or 100 minutes, then $99 a month. A card is needed to start.
2:14Still Thursday
You’re up a ladder with a nail gun in your hand.
The phone’s buzzing on the tailgate. You can’t get to it. You don’t have to.
Roofers, plumbers, mechanics, boat shops, salons. Same Thursday, different shop.
2:15Mel picks up
She asks what you’d ask.
What it’s doing. Wood or metal. How wide. Then she finds a time that works for both of you.
Or call her yourself: (936) 342-4104. It’s a demo line for a made-up shop.
2:15
Mel’s on the phone1:02
- MelPine Hollow Handyman, this is Mel. Calls are recorded. What can I do for you?
- CallerMy back gate drags on the concrete and won’t latch. What’s that gonna run me?
- MelTom needs to see it before he gives you a number. His service call is $85, and that goes toward the repair.
- CallerSure, that works.
- MelI’ve got next Thursday at nine, or Friday at one.
- CallerThursday at nine.
2:17The call’s over
Booked.
Next Thursday at nine, on your calendar and on your phone. Confirm it with one tap, or move it. You never came down the ladder.
5:40You wipe your hands
You open the app. Every call she took is there.
Who it was, what the job is, what she said, and the one thing that still needs you.
6:10What she knows
She talks shop. Yours.
Handymen
She knows a 6-foot fence isn’t an 80-foot fence, and she asks.
Boat and jet ski shops
She knows a sit-down from a stand-up, and won’t guess at what’s wrong with it.
Mechanics
She gets the year, the make and what it’s doing, and never promises it’ll be done by five.
Plumbers
She asks where the water is and whether you can shut it off.
Heating and air
She asks if it’s blowing warm, and how old the unit is.
Electricians
She knows a tripped breaker from a burning smell, and which one can’t wait.
Salons and barbers
She books, moves and cancels, inside the hours you set.
Roofers
She asks if water’s coming in right now, and whether it’s one story or two.
9:30On the couch
She already knew what to say.
You tell her once. Tap the mic, talk about your shop for a minute, then fix what she gets wrong. To send her the calls you miss, you dial one short code on your phone. We show you which.
Stuck? Call (936) 363-0534. Mel walks you through it, and if she can’t, Dave calls you back.
10:00What that Thursday cost
$99 a month.
300 minutes of calls included, then 30¢ a minute. That call at 2:14 used about one of them.
Free for 14 days or 100 minutes, then $99 a month. A card is needed to start. No contract.
- StandardMost one-truck and two-chair shops.
- $99 a month · 300 minutes · 30¢ a minute after that Start with Standard
- ShopBusy counters and more than one line.
- $199 a month · 800 minutes · 30¢ a minute after that Start with Shop
- You only pay for minutes Mel spends with real customers. Spam, wrong numbers and your own test calls are free.
- Pay by the year and get two months free.
- Texting your customers is a one-time $29 to register your number with the phone carriers.
- Change plans or cancel any time from the app. You keep your number.
Plain answers.
Will it sound like a robot?
Play the call above and decide. Most callers don’t ask. If one does, she tells the truth: she’s an AI assistant who works for you.
Can I keep my number?
Yes. Your phone rings like always, and Mel picks up the calls you don’t. If you ever leave, your number is still yours.
What if someone asks for a price?
She only says numbers you’ve approved: your hourly rate, your service-call fee, your price list. For anything else she says you’ll give a price once you’ve seen it.
What if Mel gets something wrong?
Every call’s full conversation is in the app. She can’t book outside your hours, and she can’t text a customer without your say-so.
Does she record calls?
Yes, and she says so at the start of every call. Recordings stay in your app and are deleted after 90 days unless you change that.
Can I cancel anytime?
Yes, from the app. No contract and no cancellation fee.
9:02Friday morning
The phone’s ringing again. Mel’s got it.
Free for 14 days or 100 minutes, then $99 a month. A card is needed to start.
