HandyCall: Terms of Service

Last updated November 2026.

HandyCall (gethandycall.com) is an AI phone, text, and chat receptionist operated for local businesses (each a "Business"). These terms cover the platform. Each Business also has its own terms page, linked from its HandyCall page and from the texts it sends. Questions: [email protected].

What the assistant does

It answers calls and messages for the Business, takes job details, gives ballpark estimates that the Business confirms in person, books visits on the Business's calendar, and sends texts the customer asked for (confirmations, reminders, estimates, booking links). It says it is an AI assistant when sincerely asked.

Recording and data

Calls are recorded and transcribed; the recording notice is given at the start of every call. The Business keeps call transcripts, text messages, photos you send, your name, phone number, address, and job details so it can do the work you asked about and remember you next time. This information is used only to run the Business and is not sold. Service providers that process it include telephone carriers, speech and language model providers, calendar and business-software providers the Business connects (for example Google Calendar or Jobber), payment and hosting providers.

Reviewing calls and texts

HandyCall may review call recordings, transcripts, and text messages to run and improve the service.

Text messages (SMS)

These terms cover text messages sent through HandyCall: texts a Business sends its customers, and texts HandyCall sends to Business owners and staff about the account.

• Who gets texts. A Business texts only a person who contacted the Business first or asked for a text (for example during a call), and only about that person's own call, job, visit, estimate, or photos. HandyCall texts Business owners and staff about the account: sign-in and reset links, new jobs, alerts, and billing notices.
• Message frequency varies with the job or the account.
• Message and data rates may apply.
• Reply STOP to any text to opt out of texts from that number; reply START to opt back in. Reply HELP for help, or email [email protected].
• Consent to receive texts is not a condition of any purchase.
• How phone numbers are used. A phone number is used only to answer, confirm, remind, and follow up about the call, job, or account it came with, and to keep the record of those messages. Numbers are never sold or rented and never used for anyone else's marketing.
• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third party.
• Carriers are not liable for delayed or undelivered messages.

Estimates

Any price the assistant gives is a ballpark from the Business's own prices and current material prices. The Business confirms the final price after seeing the job. Nothing the assistant says about homeowner-association or permit rules is legal advice; confirm with your association or city.

For Business owners

The Standard plan is $99 a month with 300 minutes of calls included, and the Shop plan is $199 a month with 800 minutes; past a plan's minutes each minute is 30¢. Plans are billed by Stripe after a free trial of 14 days or 100 minutes, whichever comes first. You are responsible for what you tell the assistant to say about your business and prices, for forwarding your phone, and for following up with your customers. You can cancel from the app; service runs to the end of the paid period.

Your choices

To see, correct, or delete what a Business has on file about you, or to be blocked from future contact, contact that Business at the number you called. Business owners: email [email protected] or use the app.

Connected software

If a Business connects third-party software (such as Jobber or Google Calendar), customer and job records may be copied to that software under the Business's account and that provider's terms. The connection can be removed by the Business at any time.

Changes

These terms may be updated; the date above shows the current version.

Contact

HandyCall, gethandycall.com. Email [email protected], or call the help line at (936) 363-0534.